28 Nisan 2015 Salı

BUSINESS LETTERS WORKSHEET 2

3032 BUSINESS ENGLISH -WRITING BUSINESS LETTERS
Would you like me to…..?    I am afraid….. Please find enclosed    Please do not hesitate to ask      
any inconvenience caused         Further to          Could you possibly?         You will be pleased to hear that..    Could you please specify     If you have any queries, do not hesitate to contact me.
If you should require further details, please write to me   I should be grateful if you could confirm in writing that ……..Your prompt answer would be appreciated   As requested I’m enclosing…

STARTING
  • We are writing to advise you of ……………
  • We are writing to confirm…………………...

STARTING A REFERENCE
  • Thank you for your letter of January 23.
  • With reference to …………………….
  • With reference to our telephone conversation today, ……….
  • With reference to your fax of June 5 th, ……………
  • ……………………………………………….
GIVING GOOD NEWS
  • I am delighted to tell you that …
  • ………………………………………….

GIVING BAD NEWS
  • We regret to inform you that …………..
  • Unfortunately, …………………………
  • ………………………………………….

MAKING A REQUEST
  • We would be grateful if you could……………..
  • I would appreciate it if you could………………
  • ………………………………………….
  • ………………………………………….
  • ………………………………………….
OFFERING HELP
  • If you wish, we would be happy to …………..
  • ………………………………………….
  • ………………………………………….
  • ………………………………………….
APOLOGIZING
  • I am sorry about the delay in replying.
  • I would like to apologize for ………...
  • We are sorry for ……………  ………………………………………….
ENCLOSING DOCUMENTS
  • I am enclosing ………………………
  • ………………………     ………………………

CLOSING REMARKS
  • If you have any further questions, ……………..
  • If we can help in any way, please contact us again.
  • Thank you for your help.
REFERRING TO FUTURE CONTACT
  • I look forward to meeting you next week.
  • Looking forward to receiving your comments in due course.

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